Customer feedback for local businesses

Hear about problems before your customers have to post about them

Customers scan a QR code at their table, tell you how it went, and you get the chance to fix it fast. Everyone can still leave a public review.

Start Free 7-Day Trial

No credit card required · Setup in under 2 minutes

Rate your experience at

La Bella Cucina

How was your visit today?

Private feedback — only you see this

"The pasta was cold and service was slow. I expected better for the price."

M

Marco, Owner:

"So sorry about this. Please come back, dinner on us. I've already spoken to the kitchen team."

Customer recovered

Customer recovered. Marked as resolved.

How It Works

Three simple steps to protect your online reputation

Step 01

Place your QR code

Print your unique QR code and place it on tables, counters, or receipts.

Step 02

Customer scans & rates

Everyone can leave a public review. Anyone who had a bad time can also tell you directly.

Step 03

You respond & recover

See private feedback instantly. Reach out, fix the issue, and win them back.

The Difference Is Clear

Without QRtaap

  • Unhappy customers leave quietly and you never learn why
  • The first time you hear about a problem is a public review
  • You can't reply to feedback you never saw
  • The same issue keeps happening

With QRtaap

  • Customers can message you directly in a few seconds
  • You see problems the same day and can fix them
  • Every customer can still leave a public review
  • You spot patterns like slow service or cold food

Everything You Need

Built for restaurants, hotels, and local businesses

One QR code per table

Each table, counter or chair gets its own code, so you know exactly where a problem happened.

New

Direct customer messaging

Reply to unhappy customers directly. Turn complaints into conversations and recover the relationship.

Private dashboard

View all feedback in one clean place. Track issues, mark as resolved, and spot trends over time.

New

Issue pattern detection

Automatically detect recurring complaints like slow service, cold food, so you can fix root causes.

Less than the cost of one lost customer

One bad review can cost hundreds in lost bookings

$29/month

Pay monthly, cancel anytime

  • Unlimited QR codes & touchpoints
  • Private feedback dashboard
  • Direct customer messaging
  • Google, TripAdvisor or custom review link
  • Issue pattern detection
  • Priority support
Start Free 7-Day Trial
Best value
$249/year

Save $99 — that's 2 months free

  • Unlimited QR codes & touchpoints
  • Private feedback dashboard
  • Direct customer messaging
  • Google, TripAdvisor or custom review link
  • Issue pattern detection
  • Priority support
Start Free 7-Day Trial

Cancel anytime · No contracts · No setup fees

Frequently Asked Questions

Try It Yourself

See exactly what your customers will see. Scan, rate, and submit feedback.

Find out what your customers really think

Put a QR code on every table and start hearing from your customers directly.

Start Free 7-Day Trial