Terms of Service

Last updated: September 6, 2025

1. Agreement to Terms

By accessing or using QRtaap ("the Service"), operated by Premium Box ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

QRtaap is a review management platform designed for restaurants. The Service allows businesses to:

  • Generate QR codes for customer feedback collection
  • Route positive reviews to Google and other review platforms
  • Collect private feedback from customers who had negative experiences
  • Manage and track customer feedback through a dashboard

3. Account Registration

To use QRtaap, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Subscription and Billing

QRtaap offers a subscription-based service at $9 per month. By subscribing, you agree to:

  • A 7-day free trial period for new accounts
  • Automatic monthly billing after the trial period ends
  • Payment via valid credit card or other accepted payment methods
  • Cancel your subscription at any time; cancellation takes effect at the end of the current billing period

We reserve the right to change pricing with 30 days' notice. Continued use after price changes constitutes acceptance.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Manipulate or artificially inflate review counts
  • Collect customer data for purposes other than feedback management
  • Resell, duplicate, or redistribute the Service without permission
  • Attempt to reverse engineer or compromise the Service's security
  • Use the Service to harass, spam, or deceive customers

6. Intellectual Property

The Service, including its design, features, content, and branding, is owned by Premium Box and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.

You retain ownership of any data you submit to the Service, including restaurant information and customer feedback received.

7. Data and Privacy

Your use of QRtaap is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of data as described therein.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • The Service will meet your specific requirements
  • Any results from using the Service will be accurate or reliable

9. Limitation of Liability

To the maximum extent permitted by law, Premium Box shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately.

You may terminate your account at any time by canceling your subscription through the dashboard or by contacting us.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes take effect constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Italy. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in Lecco, Italy.

13. Contact Information

If you have any questions about these Terms, please contact us:

Premium Box

Lecco, Italy, 23899

Email: hello@qrtaap.com